This is its message:
Despite claims that cameras have been in and out of the sewage pipes along the high street more times than a rat up a drain pipe, the story is exactly the same as it was when we first reported this problem on our website on 2 June 2015.
Thames Water has claimed, on different occasions over the past, at least, 7 years, yes that’s SEVEN YEARS, that the problem, has been sorted, or is about to be sorted.
Apparently several metres of the sewer has now been relined, but the latest report to Anne Milton MP on 23 February 2017 is:
“I write further to my email of 8 February regarding our investigation into the issues affecting both the Marks & Spencer’s and Sainsbury’s on the High Street, Cranleigh.
I am very sorry, but after the previously experienced difficulty in viewing the camera footage that was taken during our recent investigation, it has been agreed that our Technical Specialist and our contractors need to return to Cranleigh to carry out further detailed investigations to locate any misconnections that may be contributing to the reported pollution. This has been scheduled for 6 March.
This will involve further camera surveys and tracing of the pipes that connect into our network. This will enable our team to identify the source of the pollution and put in place plans for any misconnected pipes to be addressed by the relevant property or business owners.
As we do not have enforcement powers, once identified, any misconnected properties will be reported to the Local Authority so they can issue enforcement notices to make good the pipework.
Once I have received a report following our planned visit on 6 March, I will be able to update you again on our plans moving forwards. This will be by no later than 13 March.
I hope you find this information helpful.
Yours sincerely
Jon Denny
Senior Case Manager – Executive Office”
Actually Mr Denny we don’t find this helpful at all, yet again this matter has not been resolved and untreated sewage continues to flow into an open ditch running alongside a playing field where children have been seen playing football. Ugh!
We certainly do not think this is good enough.
We would again appeal for the good people of Cranleigh to email your MP Anne Milton anne.milton.mp@paliament.uk and ask her what penalties can be placed on Thames Water, as at the moment there seems to be diddly-squat anyone can, or wants to do.