‘Your Waverley’s Rents Team have failed to maintain the target for the first time since the COVID epidemic – as the cost of living crisis deepens.
Councillors heard at a recent meeting that this was due to a number of complex cases that were nearing solutions, and the teams aim to avoid evictions.
One thousand six hundred tenants are in arrears, with 1,000 owing less than £100 and 25 tenants owing over £2,000. 90% of tenants in arrears are engaged with their Rent Accounts officer and have repayment plans in place.
The team also remains under-resourced, with one staff vacancy and another on long-term absence.