Villagers tell: ‘Thames Water,
this is totally unacceptable’
Waverley and Cranleigh councillor Liz Townsend’s fear for elderly folk queuing in over 30 degrees for rationed bottled water.
Households in and around the eastern villages of Cranleigh and Ewhurst have awoken to either very low water pressure or no supply at all today (Saturday, August 13), due to “technical issues” at Thames Water’s Netley Mill Water Treatment Works.
The affected postcodes are GU5, GU6, RH4, RH5 and RH12 – among other places this covers also covers the Mole Valley Area of Dorking.
In a statement, Thames Water said:
“Our specialist engineers are on site and are working hard to fix the issue as quickly as possible. We’ve been using tankers to pump water into the local supply network to help improve the situation. We are opening bottled water stations this morning for those who need temporary supplies. We will confirm the locations and opening times here, as soon as possible.
“We know how worrying and disruptive it is to be without water, especially in this hot weather. Thank you for your continued patience while we work to get supplies back to normal. We’ll post updates here, once we have further information.”
Residents have slammed Thames Water for how the company has handled the situation. Most rage seems to be about the lack of water bottle stations.