Cranleigh’s Community Board has been groaning under the weight of complaints against its local GP Practice. A practice that boasts a state-of-the-art ‘nearly new’ health centre.
But some have come out to defend the Cranleigh Receptionists, who they claim are having a rough deal of it with angry patients. Is the criticism firstname.lastname@example.org Tell us what you think.
Seriously. You want to do an e-consult but nope, you can’t because you have a small window.Can’t call to make an appt have to e-consult. What a joke.
There’s trouble in Grayshott too as another shedload of care home beds are on their way from Hindhead, where GPs fear they cannot cope.
Grayshott Surgery has raised serious concerns about the approved 74-bed care home at the Andrews Garden Equipment Shop site, off Portsmouth Road in Hindhead.
Waverley borough councillors eventually approved the 74-bed care home at the Andrews site in March.
The surgery has sent a letter to the Herald – co-signed by Dr Edward Bell and Dr Seun Akande – detailing its concerns, which include the number of care home beds already in the Hindhead area.
The letter from Dr Bell and Dr Akande says:
“Quality data suggests if a care home was to be developed on this site it would not benefit the local population and, furthermore, it would place unnecessary and additional strain on existing health services.
“The fundamental basis for our concerns is there is not a need for another car1e home in Hindhead.
“Recent changes to how health and care systems work mean that we, including local clinicians, are working much more closely with our local government colleagues as part of the Guildford and Waverley Health and Care Alliance and we welcome that.
“As a health and care system, we would welcome the opportunity to work more closely with the Local Government Association to ensure a more holistic approach to planning applications and potential impact on local community infrastructure.”
“The site is a brownfield site, which has the potential to be used much more efficiently.
“Our adopted Local Plan Part 1 states the council will support the provision of new housing and related accommodation to meet the needs of specific groups including older people (aged 65 and over).
“Our Strategic Housing Market Assessment indicates there is a need for more accommodation to serve the needs of the elderly within the borough.
“While officers noted a number of problems face local health-care providers, such as the lack of qualified staff, these are national issues that fall outside the scope of the planning process.”